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Email Best Practices: Forwarding and Redirecting

by Eric Karmazin 16. March 2010 10:48

Email messages that have been forwarded or re-directed a number of times can get confusing for the recipients.  There will likely be numerous sections and multiple authors.  There are a few best practices you should follow when forwarding and redirecting an email chain.  

  • Each section should identify the author.
  • Be careful that the entire message you are forwarding is “appropriate” for all the new receivers.
  • Forwarded messages can grow in size, particularly if several different people have forwarded it and added comments. Be aware of this if you edit the message.
  • As a courtesy, before forwarding messages you might consider notifying the sender of the message.
  • A message that has been forwarded or re-directed a number of times have topic changes.  As a topic changes or is focused consider starting a new email or changing the subject of the email.

This blog is part of the Email Best Practices Series.  Check out the other blog posts in the series:

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