These days it feels like everyone has a smartphone!  It's hard to keep a conversation going when your pals are constantly checking their email on their iPhone or Blackberry.  Smartphones have opened the floodgates for people to receive, read and respond to email from virtually anywhere.  It's becoming more and more common to expect someone with a Smartphone is always available to read and respond to emails, and that they do so.  Email has taken the place of other more appropriate means of communication.  If you need an immediate response, consider calling over email or, if possible, a face-to-face conversation.

If you reply to emails from your Smartphone be cautious of misspelled words and your use of abbreviations.  Take a moment before sending and read through your email to be sure everything is spelled correctly and can be easily understood by the reader.  

One last tip:  if you have a Smartphone you should protect it with a password.  This helps secure not only your emails but all the contact information stored in the device.

This blog is part of the Email Best Practices Series.  Check out the other blog posts in the series:

• Sending
• Maintenance